Filing a complaint may be done by one of the following methods:
1. Download and fill out the PDF form provided in the link on this page.
JRC Director of Operations
1731 Grace Avenue NE
Canton, Ohio 44705-2216
or fax to (330) 455-3934
2. Call JRC Director of Operations at 330-455-3873, X 407 to verbally start the complaint process.
3. You may also file a concern directly with the Department of Transportation by contacting: US Department of Transportation, Federal Transit Administration, 1200 New Jersey Ave. SE, Washington, D.C. 20590, 866-377-8624, 202-366-4043, 800-877-8339 (TTY).